In February this year, I travelled with AirAsia for the first time from Australia to Kuala Lumpur, Phuket, Penang, and Johor Bharu. Every flight was pleasant and comfortable. On my return flight to Australia there was a medical emergency on board which I attended to. Your staff were extremely helpful, polite and assisted me with all our needs. I highly commend your staff for their discipline and assistance during this time. The gentleman in question is fine and went on to have an enjoyable holiday in Australia. I will be travelling with you again in 4 weeks on quite a few flights from Australia and throughout Asia. Will be looking forward to more enjoyable travels and am only to willing to assist again if required.