http://blog.airasia.com/index.php?disp=comments en-US http://backend.userland.com/rss 60 Wed, 14 Jan 2009 12:34:29 +0000 Anonymous c1114@http://blog.airasia.com/ Be in for a surprise at OOL if there is more than 1 flight coming in.<br /> ]]> http://blog.airasia.com/index.php/inaugural-flight-to-perth#c1114 Wed, 14 Jan 2009 01:35:36 +0000 Muqaddis c1099@http://blog.airasia.com/ Indeed the KLIA East is expected to project a different scenario to the passengers, a different perspective which will eventually educate people the 'true and fair view' of travelling (put aside all the 'unwanted facilities but you must pay'). Looking forward for the opening of KLIA East. http://blog.airasia.com/index.php/inaugural-flight-to-perth#c1099 Tue, 13 Jan 2009 13:17:22 +0000 Wai Kuang c1095@http://blog.airasia.com/ Hi Azran<br /> <br /> Thank you for clarifying the situation. I am indeed returning to Australia, this time to OOL. I look forward to making comparisons with Perth airport.<br /> <br /> Congratulations on your plans to build KLIA East@Labu. Having seen your microsite, it would appear to be a massive improvement over the current LCCT.<br /> <br /> I look forward to using the new airport and wish you and all at the AA Group the best.
Thank you for clarifying the situation. I am indeed returning to Australia, this time to OOL. I look forward to making comparisons with Perth airport.

Congratulations on your plans to build KLIA East@Labu. Having seen your microsite, it would appear to be a massive improvement over the current LCCT.

I look forward to using the new airport and wish you and all at the AA Group the best.]]> http://blog.airasia.com/index.php/inaugural-flight-to-perth#c1095 Mon, 12 Jan 2009 02:51:26 +0000 Azran c1090@http://blog.airasia.com/ Many thanks for your feedback, Wai Kuang. <br /> <br /> These airport related issues are top priority for us. <br /> <br /> Its issues like this that really drive us to build our own airport to have better control of our operations and be able to ensure a better experience for our passengers.<br /> <br /> The LCCT in KL is a clear example of slow expansion lagging behind passenger growth that we had been warning the airport operator for the years.<br /> <br /> Since your flight, the new international expansion terminal wing has opened and there's a much bigger arrival space with many more immigration counters and more baggage carousels. However, we've been told that international departures will only be ready next month.<br /> <br /> At least this should alleviate near-term congestion. However, that's why we need the bigger airport, i.e., KLIA East @ Labu, to deal with future passenger growth in 2011 and beyond.<br /> <br /> The manual check-ins in Perth and Melbourne airports also continue to affect the check-in time for our passengers - something that we're racing to fix. Again, the root cause inevitably is a 'monopoly' type arrangement where we were not offered a choice to use our own check-in system, but to use the system at the airport.<br /> <br /> Competition always breeds Performance.<br /> <br /> Even tiny Gold Coast airport understands this and performs much better than any of the bigger established airports.<br /> <br /> Thanks again for your feedback and support. Rest assured we are aggressively pursuing better airport solutions for all of our valued guests.<br /> <br /> -azran<br /> <br /> <br /> <br /> <br />
These airport related issues are top priority for us.

Its issues like this that really drive us to build our own airport to have better control of our operations and be able to ensure a better experience for our passengers.

The LCCT in KL is a clear example of slow expansion lagging behind passenger growth that we had been warning the airport operator for the years.

Since your flight, the new international expansion terminal wing has opened and there's a much bigger arrival space with many more immigration counters and more baggage carousels. However, we've been told that international departures will only be ready next month.

At least this should alleviate near-term congestion. However, that's why we need the bigger airport, i.e., KLIA East @ Labu, to deal with future passenger growth in 2011 and beyond.

The manual check-ins in Perth and Melbourne airports also continue to affect the check-in time for our passengers - something that we're racing to fix. Again, the root cause inevitably is a 'monopoly' type arrangement where we were not offered a choice to use our own check-in system, but to use the system at the airport.

Competition always breeds Performance.

Even tiny Gold Coast airport understands this and performs much better than any of the bigger established airports.

Thanks again for your feedback and support. Rest assured we are aggressively pursuing better airport solutions for all of our valued guests.

-azran




]]> http://blog.airasia.com/index.php/inaugural-flight-to-perth#c1090