AirAsia Blog - Latest comments on What’s bugging you about the LCC Terminal?

In response to: What’s bugging you about the LCC Terminal?

Anonymous — Sat, 26 Sep 2009 08:19:53 +0000

Really bugging us - my family and me,

1) The road that let us moving our luggage is not absolute slanted and not flat.

2) How come that is only taxis counter inside the arrival hall.

3) Where do we wait the Tune hotel van?

4) Do you see how we have to wait for a taxis?

5) Do you ever carry a few big luggage around and look for a taxis? Furthermore, the road and corridor is not flat. We are not asking for nice and beautiful corridor, but a flat corridor in the building and outside the building.

6) Is LCCT is an international airport? If one year has 10 million passengers, we are paying RM10 each trip. Do you count the revenue that you generate?

If MAHB cannot manage the airport, I think it is better to move away!

Thank you.

In response to: What’s bugging you about the LCC Terminal?

Russell — Tue, 17 Mar 2009 16:59:25 +0000

The baggage collection seems to have improved judging by my last trip through LCCT (or maybe it was just a quiet time of the day). However I have one great tip which will save delays in the check in line and save some passengers time and money. Remember not all passengers have the ability to weigh their baggage before getting to the airport.

If LCCT could install a large weighing machine at the entry doors or lobby ie similar to Singapore's budget terminal.

That way fliers could weigh their bags before having to go through security XRAY. Then waiting in a check in line only to find they are over weight. They then go into a panic mode at the thought of large excess fees. Waste time repacking or throwing out items to make their limit, or minimise excess baggage. Then repeating the process twice. Still guessing what their final check in weight will be.

They then place the blame for the bad experience on the airline, destroying all the good PR you have worked so hard to achieve.

In response to: What’s bugging you about the LCC Terminal?

Michelle-ann — Tue, 06 Jan 2009 18:34:48 +0000

Latest update on Tune Hotels.com - LCCT Transit: bookings now open for stays beginning April 1 - 31 October 2009 (just in time for F1 season !!!!).

As of this posting you can still get pre-launch room rates from as low as RM3/night...book now at www.tunehotels.com.

In response to: What’s bugging you about the LCC Terminal?

Anonymous — Tue, 06 Jan 2009 06:27:23 +0000

I just hope that MAHB set a wireless spot at Food Garden. There has plenty of switch, but NO internet >

In response to: What’s bugging you about the LCC Terminal?

Anonymous — Tue, 18 Nov 2008 02:17:43 +0000

The airport is in a chaos with a lot of passengers as well as their families and friends. Queuing up for the luggage scanning and check-in before the custom clearance is a hassle. The queue is not in order and no proper line has been set-up with barrier. The whole scenario is very much similar like a wet market.

However, I would like to give a compliment to your cabin crews. They are very professional and helpful. I notice that they attend to every needs of each and every passengers on board. Their attitude is comparable with the bigger airline. I'm quite surprise of this good service by them after the bad experience I have had before boarding.

In response to: What’s bugging you about the LCC Terminal?

Michelle-ann — Fri, 24 Oct 2008 09:52:40 +0000

Some additional dining choices LCCT passengers will enjoy when the new Tune Hotels.com - LCCT Transit becomes operational in February 2009 include:

- Passage Thru Asia (Asian cuisine)
- 1901 Hot Dog outlet
- Gloria Jeans cafe outlet

This will be in addition to other facilities including a 7-Eleven convenience store, magazine store, transporter services, internet room and coin-operated laundry services available to hotel guests.

In addition to the extremely affordable overnight rates offered for stays in the 222-room hotel, Tune Hotels.com - LCCT Transit will also be offering 3-hour 'Refresher' package rates for passengers needing a quick nap and shower before continuing their journeys.

Bookings for Tune Hotels.com - LCCT Transit are expected to open in December 2008 for stays commencing February 2009. Log onto to www.tunehotels.com and subscribe to the e-newsletter 'Check Out When to Tune In' to be among the first to be alerted on pre-launch promotions.

In response to: What’s bugging you about the LCC Terminal?

Thoo — Thu, 16 Oct 2008 02:34:41 +0000

LCCT definitely needs some improvements!

1. As LCCT offers low-budget travelling option, they should increase the number of moderate restaurants and cafes as they currently have very limited choice; especially the reasonably-priced ones. Mc Donald's looks be the only choice around and is always crowded due to this hence their service is alway compromised!

2. Duty-free selection is also much limited at LCCT.

In response to: What’s bugging you about the LCC Terminal?

Fahiruz — Wed, 15 Oct 2008 11:31:25 +0000

MAHB should build the planned new LCCT sooner..I don't see a point of spending more taxpayers money into the 'warehouse'