08/22/08, 14:19
AirAsia Blog Team wrote:
Thank you Matthew for your kind words.
We look forward to more guests sharing their stories on this blog!
08/22/08, 15:04
Tony Fernandes wrote:
Hi this is Tony Fernandes,

Thanks for your comments which inspired me to write something. I am glad you have noticed how transparent we are . Would like to congratulate my team lead by MIMI PHUA for doing such an excellent job. Thanks Matthew!

Kind regards,
Tony
08/22/08, 17:12
Norazlin wrote:
Hi Tony, my name is Andrew Susay and we have used air AirAsia twice thus far.

I must say that it's quite difficult to board due to the free seating policy. We have used the express board service but it's still daunting as we have two kids. I think you guys should give priority to passengers with kids first as it would really help a lot. (Providing the service is not offered yet)

I hope this new flight service to Melbourne will be a family friendly one as my mum lives there and as such we do quite a few trips every 2 years or so. Having said that, we will still fly AirAsia to Melbourne from now onwards as the airport is just a stone throw away from where my mum lives which is in Werribee.

09/15/08, 21:02
Anonymous wrote:
The free seating policy should be reviewed - passengers hogging seats for pals etc..
Why don't you consider that seat numbers be allocated upon check-in - similar to what the Aussie budget airlines do. This would also ensure that your passengers arrive early in order to secure a good seat, thus AA can take off earlier if all turnup on time.

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