I mis-read the flight time on my e-ticket when I was in Labuan en route to Kuala Lumpur a few weeks ago. And the cost is I missed my flight. There will be no more flights from that airline that day since the one I was supposed to fly on was the last. The next available flight will be the next morning which I found out had only three Business Class seats. I needed to go back to Kuala Lumpur and be in my office the next day to settle my work before the upcoming Raya holidays.

My alternative is AirAsia. There is a flight at 8.50 pm that night and I waited earnestly for the sales office at Labuan Airport to be opened only to find out that it will not be opened. I did lose my appetite to break my fast after missing the flight and thinking I might be stranded here in Labuan for another day. I found out that if I upgrade my Economy class ticket on that other airline to Business Class I will have to pay RM 430 inclusive of non appearance fee. Then only I thought of checking with AirAsia first. I might get a much cheaper fare. (read more...)

I refer to the ad in The Star on the 5th of November (page 21 - refer to attached). Is this really a bad case of not checking an ad or is it a blatant disregard for the intelligence of us consumers? I'm definitely not one who is a rocket scientist, but I think a simple calculation of adding and subtracting can be accomplished by even a child 3 years and above. I have never seen anything like that before. Was it really a mistake? If so, it's totally UNACCEPTABLE for a company such as MAS. It then makes me wonder, was it intentional and deliberate? If so, shame on you! It's a disgrace if it is so. Don't ever insult my inteligence!! Check out the circled figure.

I refer to a fellow blogger on this site earlier, who stressed that he can't seem to get a seat on an MAS flight with their stated offers. So, having those offers may not necessarily be an offer after all, if only an extremely limited number can get hold of them.

AirAsia, thank you for managing my expectations as far as fares are concerned.