I'm really impressed with AirAsia's growth which now penetrates all the major cities in Asia. The inflight magazine; Travel 3Sixty makes a great reading material for guests.

Unfortunately we are advised not to take it home. Why not have an online edition? With an online edition, your current and potential guests will always have access to the latest info which will also be in the magazine. Furthermore, some features like monthly special events taking place in other countries is very useful to pre-plan our holiday. Also, your advertising can expand widely by going online. The biggest target achieved would be to discourage your guests from taking home the printed magazine from their seats as they can also access it online.

As for me, the articles on destinations is interesting as sometimes other media give out wrong information about that place.

One of the 'syllabus' under our Flight Attendant Training Program is to bring them for a One Day Visit to a home for the disable people. The visit is to expose them on how to communicate ,getting to know them better and and understand their strength and weaknesses. This later, will assist the Flight Attendants in their daily flying duties.

We choose Rumah Amal Cheshire in Selayang for these visits because the community is small (we could easily mingle with everybody there!) and it has a good mixture of all race and religion. It truly represents the communities in Malaysia.

Before heading there, the Trainees will be briefed on a little bit of 'Rules & Regulations' during the visit. Words that should and shouldn't be used, things that they shouldn't do, etc. However, the most important thing is everybody is advised to have LOTS of FUN!

Last Wednesday, was our 4th visit there. We could see the residents smiled widely upon our arrival. Even though they have not met this batch of Flight Attendants, for them, that's not an issue. Its the RED T-shirt that matters. The residents have accepted us as part of their family members. They always look forward to our visit because for some of them, we are the only 'family' members who regularly visit them.

And it broke our hearts to see their sad faces when we had to say goodbye at the end of the visit.

Look at them smiling in the pics below:

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