Smoking on Flights
By Katherine Smith on Sep 5, 2008 | In Flying Diaries, Guests' Diaries! | 9 comments »
I reported the problem to the flight attendants in all three flights as soon as I smelled the cig smoke in the cabin and each acted as if they were investigating the problem by going and sniffing around the bathroom where the passenger presumably smoked but then they didn't take any further action such as making an additional announcement to remind passengers not to smoke in flight and didn't make an effort to alert the Captain. It is dangerous and unhealthy for other passengers for there to be open flames and bad air on the flight. Why is it tacitly condoned by flight crew?
In one instance, the 2nd time I reported it on Sunday night to a 2nd flight attendant since it was the 2nd time on that flight that someone was smoking, she told me she didn't smell it! All the passengers around me in mid cabin smelled it. I think this makes for a very very negative customer experience to be trapped in a medal tube filled with cigarette smoke recirculating throughout the cabin and a flight crew that doesn't really care.
Please fix it and make it so the smoke detector can't be tampered and that passengers face stiff penalties if they choose to smoke on board. I'd be interested to see if other customers have similar experiences and what solutions AirAsia thinks can be implemented.
9 comments
Evelyn Koh
Regional Head, Legal
Civil Aviation Regulation 73(2) of the National legislation/regulation states that - The penalty on conviction of smoking onboard an aircraft is a fine not exceeding RM 1,000 and/or up to three months imprisonment.
:P
Sometimes it is difficult to catch these so called offenders, because the crew have no proof of the crime. Unless of course they catch the person as he or she is coming out of the toilet, with cigarette smoke still lingering in the air, leaving the person no choice, but to own up to it. By this time, the cigarette bud would have been long gone. The flight attendants are also reminded to constantly monitor the toilets, that being the likely crime scene.
As for smoke detectors in the toilets, the crew check them before the start of the day's flight and at every crew changeover, for it's serviceability. Tamper proof detectors? Can't do much there, they're standard issue from the aircraft manufacturers.
Thank you all for the input, it's all taken on board and we'll continue to look at ways, in the hope that we'll be able to eradicate it one day.
Captain Adrian Jenkins
Regional Head, Flight Operations
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