A few suggestions that could further improve AirAsia's service and make our lives as customers better. AirAsia should offer the service that enables passenger to upsize their laguage allowance online just like what tiger airways does. Passenger could purchase the upsize(in addition to the 15kg) online with the weight they want. It will reduce check in time as passenger doesn't need to make payment at the airport. AirAsia X passengers would also benefit from this as passengers tend to travel with more lauguage for long-haul flight. And many AirAsia X passengers connect AirAsia flights to other part of Asia. For example, a passenger travelling from Gold Coast to Guangzhou both with AirAsia X and AirAsia, he has prebooked the 20kg checked bagage for Gold Coast to KL but he has to pay for additional 5kg at the airport for KL to Guangzhou flight because AirAsia only allowed 15kg.

AirAsia should consider about the service so that passengers could prebook their bagage allowance on AirAsia flight also.

Connecting passengers will have to check out their heavy laguage and go through custom and check in again due to point to point service of AirAsia. Another suggestion would be to provide some check in desks for passengers who wish to check in early(with a small fee) for their connecting flight. I am not sure how the check in systems work but this could actually increase revenue. Some connecting passengers would like to hop to the city for a few hours and it's better for them to check in rather than putting the bagage at the storage counter.

Above suggestions would benefit the connecting passengers. Connecting passegers will bring in a lot of income for the country. Therefore, it is a very important market segment.
I hope that AirAsia management staff could look into these suggestions carefully.

AirAsia no longer take bicycles as part of the "Sporting Goods" baggage

QUOTE: Sports Equipment Fee is charged for Golf, Scuba Diving and Surf Boards only. All other sporting equipment accepted as part of the baggage allowance.

This is very sad it now leaves only "Tiger Airlines" as the closest competitor, willing to offer a separate Bicycle option.

Even "maxing" out of the pre-paid baggage allowance it virtually impossible to now travel with a Touring Bike and equipment...

Many full price airlines we have travelled do not charge at all,

So sad they have no "green" policy with regard to bikes, I'm sure there is not that many bikes travelling, to have this need to exclude them. I am happy to pay them but no option to do it.

It is probably easier to get the sun to rise at midnight in KL than get them to consider bikes as part of the sports equipment...

I have enjoyed a few flights with AirAsia - without my bike.