It’s nice to know AirAsia has a blog ^_^ At least I can share my opinion flying with AirAsia.
Well, through this blog I’d like to give some critics and compliments.
First, both of my flight schedule AirAsia from Jakarta – Padang ( July 3, 2008) and Padang –Jakarta (July 9, 2008) was delayed. Delay period is about 2-4 hours longer than flight scheduled stated on Website while I ordered previously. When I ordered by AirAsia Website, there was 2 flight scheduled, I ordered the 1st, but suddenly at the H-Day 1st flight schedule was delayed too long until there’s only 1 flight schedule at that day.
Delay time also happened while I got back to Jakarta. I was surprised because the delay reason didn’t make sense, AirAsia Crew said “Delay because waiting Flight from particular destination “, not because of urgent matters such as bad situation in destination, or flight repair, etc. Their reasons made me curious, does AirAsia planes limited? Anyway anyhow, I’m really dissappointed because of AirAsia delay time, all of my holiday planning messed up 🙁 Well, how about if I have business trip? Should I used AirAsia? Hmm.. I suggest not . Does low cost fare mean low service to customer? I hope not
In other way. I give an applause to AirAsia Captain who already survived landing in Padang (July 3, 2008), while situations was really really bad.. Thanks Capt!
At the end, through my critics, I hope AirAsia can improve its performance constantly and consequent with flight schedule stated on website.