AirAsia regrets to inform that due to the closure of Bangkok’s Suvarnabhumi International Airport, all flights to and from Bangkok scheduled for Wednesday 26 November 2008, have been cancelled.
All affected guests will automatically receive a refund via credit shell.
To make arrangements for your next flight to/from Bangkok, please proceed to the AirAsia Sales Counter at your respective airport of departure after the Bangkok airport has reopened. You may use your credit shell to redeem a seat on the next available flight to/from Bangkok (subject to Bangkok airport reopens and availability of seats).
Please note that these arrangements do not require a contact with our Call Centre. For Go Holiday customers, we are negotiating with the hotels and will contact you to keep you posted. For latest updates on AirAsia flights to/from Bangkok, please visit AirAsia.com.
AirAsia flights to/from Bangkok shall resume once the Suvarnabhumi International Airport reopens, subject to clearance from the Thai airport authority.
We regret any inconvenience caused.